*TERMS & CONDITIONS
1 Year Limited Warranty
We stand behind the quality of the products we sell and we back up this promise with a 1 year limited warranty.
-All hardware products are warrantied against manufacturer defects for a period of 1 year from the purchase date.
-Consumable products are not covered by this warranty, including but not limited to feed, medication, egg cartons, bulbs, and batteries.
-Upon receiving a vaild warranty claim we will provide a replacement product or a refund at our discretion.
-This limited warranty does not cover the following: normal wear & tear, accidental damage, cosmetic blemishes, or items used for a purpose other than intended by the manufacturer.
30 Day Satisfaction Guarantee
We want to make sure that you are happy with your purchases, but if you aren't, we want to know about it. Call us at 800-531-1097 and we will do our best to make it right.
- We will be glad to offer a full refund of the purchase price of any item purchased from Randall Burkey Company within 30 days of the date of purchase.
- Shipping costs are not refundable.
- It is the customer's responsibility to pay for and insure return shipments.
- Returned items must be unused and in "like new" condition.
If you find a qualifying item available from Randall Burkey Company at another retailer for less, we’ll match the price. Price match may be requested by calling us at 800-531-1097.
- The item must be the identical item, brand name, size, weight, color, quantity, and model number.
- When comparing costs, the total cost of the item and shipping will be used to determine the price matching.
- Limit of one competitor price match per identical item, per customer.
- Price must be valid at the time the price match is requested.
- Retail price must be shown on the website or print ad.
- Competitor online items must be in stock at the time a price match is requested.
- Competitor catalogs can be matched as long as the catalog displays a current date, retail price, and meets all other competitor ad match qualifications.
- If item is not in-stock at Randall Burkey Company, a rain check will not be issued to match the competitor’s price.
- We reserve the right to verify a competitor’s advertised price and the availability of the item.